Five main processes in healthcare: a citizen perspective
نویسندگان
چکیده
A citizen point of view on the healthcare system, its processes and their improvement is emphasised. From this point of view, five main processes are identified: Keeping Healthy, Detecting Health Problems, Diagnosing Diseases, Treating Diseases and Providing for a Good End of Life. The citizen should be looked upon as a cocreator of value and improvement of these processes.
منابع مشابه
RFID role in efficient management of healthcare systems: a system thinking perspective
Abstract Purpose of this paper: This paper presents an analysis toward understanding the business value components that a health care organization can drive by adopting RFID technology into its system. This researcher proposes a framework for evaluating the business value of RFID technology. To do so, emphasis is put on delivering business value through refining business processes and expandin...
متن کاملGlobalization and Medical Tourism: The North American Experience; Comment on “Patient Mobility in the Global Marketplace: A Multidisciplinary Perspective”
Neil Lunt and Russel Mannion provide an overview of the current state of the medical tourism literature and propose areas for future research in health policy and management. The authors also identify the main unanswered questions in this field ranging from the real size of the medical tourism market to the particular health profiles of transnational patients. In addition, they highlight unexpl...
متن کاملThe Perspective of Nurses Concerning the Characteristics and Competencies of a Change Manager in Healthcare System
Introduction: Nowadays “change” in all aspects of humanchr('39')s life and organizations is rapidly increasing. By knowing the characteristics of change managers as the main pillars of change in healthcare organizations we can implement effective changes in healthcare systems. Therefore, the aim of this study was to determine the characteristics and competencies of change managers in healthcare...
متن کاملUniversal Health Coverage – The Critical Importance of Global Solidarity and Good Governance; Comment on “Ethical Perspective: Five Unacceptable Trade-offs on the Path to Universal Health Coverage”
This article provides a commentary to Ole Norheim’ s editorial entitled “Ethical perspective: Five unacceptable trade-offs on the path to universal health coverage.” It reinforces its message that an inclusive, participatory process is essential for ethical decision-making and underlines the crucial importance of good governance in setting fair priorities in healthcare. Solidarity on both natio...
متن کاملDesigning of Knowledge Management Maturity Model in Healthcare organizations
Introduction: Knowledge Management maturity (KMM) determines the capacity and stages of the organizationchr('39')s growth in processes and the readiness and identify of the necessary element for the successful implementation of Knowledge Management strategies, goals and plans. This study was conducted with the aim of designing a model for assessing KMM in healthcare organizations. Methods: This...
متن کامل